Overview

Last Updated: 1/1/2024

Thank you for choosing Beauty Castle for your virtual skincare needs. Your satisfaction is our priority, and we want to ensure you have a positive experience with our services.

Refund Policy

  • Virtual Services:
    • Given the nature of our virtual skincare services, refunds are generally not applicable once the service has been provided. However, we are committed to addressing any concerns you may have, so please contact us promptly if you encounter issues.

Returns Policy

  • Cancellation:
    • If you wish to cancel a scheduled virtual service, please notify us at least 24 hr before the scheduled appointment. Cancellations made within this timeframe may be eligible for a rescheduling or credit.

Need help?

If you have any questions or concerns regarding our Refund and Returns Policy, please contact us.

Thank you for choosing Beauty Castle for your virtual skincare journey.