INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
How can I schedule an appointment with your team?
You can easily book an appointment with us using Calendly. Simply visit https://calendly.com/beautycastle to view our availability and choose a time slot that suits you. We look forward to meeting with you!
Can skincare help with deep scarring?
Absolutely not. Skincare can prevent scarring, but if you have deep scars then skincare will not be able to reverse that kind of damage. You still need a well-formulated skincare routine to help support and protect your skin, especially from sun damage that can make scars appear worse and also good routine improve the appearance.
Do you work with teenagers?
Of course! Our youngest client was 11 years old– the sooner you start taking care of your skin, the better. A parent must be present on the Seassion with a minor though!
How will I receive the payment details and complete the transaction after I've made a booking?
After making a booking, a member of our team will reach out to you through WhatsApp or email. They will provide you with a payment link for you to complete the transaction.
When is the best time to book a follow-up call?
We recommend scheduling follow-up calls based on your specific needs and preferences. Typically, we offer up to two follow-up calls to ensure we can address any concerns or adjustments needed in your skincare routine. You can book these calls at intervals that suit your schedule, and our team will be happy to assist you. In some cases, our team may proactively connect with you to ensure your skincare journey is progressing smoothly and to address any additional support you may require.
INFORMATION ABOUT US
